Prices are tax included
Thank you for shopping at Joseph & James.
If you are not entirely satisfied with your purchase, we're here to help. You have two weeks (from receipt of your order) to notify us about your return request. The right to withdraw your order will be exercised without any penalty except for the return shipping cost.
To be eligible for a return, please make sure that:
The product was purchased in the last 14 days
The product is in its original packaging
The product isn't used or damaged
You have the receipt or proof of purchase
To do so, please contact our customer service who will outline the procedure. Please take care to check that the photographs are in perfect condition and in their original packaging.
• By phone: +31 20 3302370, from Monday to Friday 9:am-7:pm
• By email : firstname.lastname@example.org
Once we have received your return, you have the following choices:
To choose a new photograph of an equivalent value
To be reimbursed for your order
To receive a Joseph & James gift cheque for the equivalent amount